How Mac Works
The method behind the advisory. Four principles, one appointment, and a follow through that does not end at the register.
The principles
- 01
Listen first, pull second
Every appointment starts with questions, not pieces. What you are celebrating, how you dress, what you have loved and outgrown. The pull comes after the picture.
- 02
The right piece, not the quick one
Mac would rather you walk out with clarity than the wrong bag. That patience is why his clients come back, and why they send their friends.
- 03
Honest about leather, hardware and proportion
How a leather wears, what hardware suits your life, whether the proportion works on you. Straight answers, in plain words.
- 04
The follow through
Mac stays in touch after the appointment: arrival news, care reminders, the piece you almost bought when the right one lands. The relationship does not end at the register.
Private appointments
Thirty minutes on King Street. Bring a list, or just a feeling, Mac will take it from there.
230 King St, Charleston, by appointment.